If you are not entirely satisfied with your purchase, we’re here to help.

Returns You have 30 calendar days to return an item from the date you received it. After 30 days has passed you are still able to return the item, but will receive a store credit refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Payment Methods

Emilie & Theo receives payments through Visa, Mastercard and American Express.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit in 5-7 business days after approval of return, depending on your card issuer’s policies.

Shipping

Shipping on all Emilie & Theo products is free. In the event you would like to return a product, Emilie & Theo will provide you with a shipping label for your convenience.

Contact Us

If you have any questions on how to return your item to us, contact us at support@emilie-et-theo.com .